Privacy Policy

Last updated: September 4, 2026

ProXplor Pte. Ltd., a company incorporated in Singapore (“ProXplor”, “we”, “us” or “our”), respects your privacy and is committed to protecting personal data.

This Privacy Policy explains how we collect, use, disclose, transfer, retain and protect personal data when you visit www.proxplor.com, submit an inquiry or otherwise interact with the ProXplor corporate website (the “Website”).

1. Scope

This Privacy Policy applies only to the Website and related corporate communications.

ProXplor products, applications and technology deployments may be subject to separate privacy notices that reflect their specific functions, data practices, operating entities and regulatory requirements. This Privacy Policy does not replace any product-specific privacy notice.

2. Personal Data We Collect

We may collect the following categories of personal data.

Information You Provide

When you contact us, submit an inquiry or communicate with us, you may provide information such as:

  • your name;

  • work email address;

  • organization;

  • role or title;

  • country or region;

  • inquiry type;

  • message content; and

  • other information you choose to provide.

Please do not submit medical records, assessment images or unnecessary sensitive personal data through the Website.

Information Collected Automatically

When you access the Website, certain technical and usage information may be collected automatically, including:

  • IP address;

  • browser and device information;

  • operating system;

  • referring and exit pages;

  • pages viewed;

  • access dates and timestamps;

  • approximate location derived from IP address; and

  • cookie or similar technology identifiers.

3. How We Use Personal Data

We may use personal data to:

  • operate, maintain and improve the Website;

  • respond to inquiries and communications;

  • evaluate potential enterprise, institutional, research or partnership opportunities;

  • provide information requested by you;

  • manage Website performance, security and functionality;

  • understand how visitors use the Website;

  • prevent fraud, misuse and security incidents;

  • protect our legal rights and legitimate business interests;

  • comply with applicable laws, regulations and legal processes; and

  • carry out other purposes disclosed at the time of collection.

Where required by applicable law, we process personal data based on consent, contractual necessity, compliance with legal obligations, legitimate interests or another legally permitted basis.

4. Cookies and Similar Technologies

The Website may use cookies and similar technologies to support essential functionality, remember preferences, understand Website usage and improve performance.

Some cookies may be placed by service providers supporting website hosting, security, analytics or related functions.

You can manage cookies through your browser settings and, where available, the Website’s cookie controls. Disabling certain cookies may affect Website functionality.

5. How We Disclose Personal Data

We do not sell or rent personal data.

We may disclose personal data to:

  • service providers supporting website hosting, infrastructure, analytics, security and communications;

  • affiliated operating entities where necessary to respond to an inquiry or facilitate a requested engagement;

  • authorized partners where relevant to a specific market, inquiry or proposed collaboration;

  • professional advisers, including legal, accounting and compliance advisers;

  • regulators, courts, law enforcement agencies or other authorities where required by law; and

  • parties involved in a merger, acquisition, financing, restructuring or transfer of all or part of our business, subject to appropriate confidentiality and data protection measures.

Service providers may process personal data only for authorized purposes and in accordance with applicable contractual and legal obligations.

6. International Data Transfers

ProXplor operates internationally. Personal data may therefore be processed in Singapore or transferred to other jurisdictions where our service providers, affiliated operating entities or authorized partners operate.

Where required, we take appropriate measures to ensure that cross-border transfers of personal data receive a standard of protection consistent with applicable data protection laws.

7. Data Retention

We retain personal data only for as long as reasonably necessary to:

  • fulfil the purposes described in this Privacy Policy;

  • respond to and maintain records of communications;

  • manage legitimate business and operational requirements;

  • resolve disputes; and

  • comply with legal, regulatory, accounting or reporting obligations.

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

8. Data Security

We implement reasonable administrative, technical and organizational measures designed to protect personal data against unauthorized access, collection, use, disclosure, alteration, loss or destruction.

No website, transmission method or storage system can be guaranteed to be completely secure. You should therefore use appropriate care when submitting information online.

9. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • request access to personal data we hold about you;

  • request correction of inaccurate or incomplete personal data;

  • request deletion of personal data;

  • withdraw consent where processing is based on consent;

  • object to or request restriction of certain processing;

  • request portability of eligible personal data; and

  • lodge a complaint with an applicable data protection authority.

These rights may be subject to legal limitations, exemptions and identity-verification requirements.

To exercise an applicable right, contact us using the details provided below.

10. Children’s Privacy

The Website is intended for corporate, professional and general informational audiences and is not directed to children.

We do not knowingly collect personal data from children through the Website. If you believe that a child has submitted personal data to us through the Website, please contact us.

11. Third-Party Websites

The Website may contain links to third-party websites or services. ProXplor is not responsible for the privacy, security or content practices of those third parties.

You should review the applicable privacy policies before providing personal data to a third-party website or service.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our Website, business practices, technologies or legal obligations.

The revised version will be published on this page with an updated effective date. Material changes may also be communicated through other appropriate means where required by law.

13. Contact Us

For questions, requests or concerns regarding this Privacy Policy or ProXplor’s handling of personal data, please contact:

ProXplor Pte. Ltd.
Singapore
Email: hello@proxplor.com